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Day to day

The desk and the assistant’s phone

Pairing a phone, deciding what it may do, and revoking one that is lost.


Your assistant can run the desk from their own phone — adding serials, calling patients in, taking fees. Nothing to buy, and no internet needed: on the chamber’s wifi the phone talks to your computer directly.

Pairing a phone

  1. On your computer, go to the Desk tab.
  2. Press Add a phone and a six-digit code appears.
  3. On the assistant’s phone, open the address shown on screen.
  4. Type the code in. This is also where you say what that phone may do.
PermissionWhat that phone can do
Serials onlyAdd serials and see the queue. Cannot reach the money.
Serials and feesThe above, plus taking fees and seeing the day’s takings.
The whole deskThe above, plus the patient list and bookings.
Under no permission does a prescription or a patient’s earlier visits reach the assistant’s phone.
The queue on the assistant’s phone
The queue on the assistant’s phone

If a phone is lost

Go to Desk → Phones and press Remove beside it. It stops seeing anything immediately. Adding it back needs a fresh code.


If this page did not get you there, write to support — tell us where it stopped making sense and we will fix the page too.