A day at a diagnostic centre, from the counter to the report

The narration

What the film says, in order.

1. Nirnoy Diagnostic Centre runs on its own computer. Every member of staff signs in from any computer or phone on its network.
2. At the counter, a new patient and her tests: the prices come from the centre’s own list.
3. One invoice with a barcode and a QR that proves it is genuine, a receipt for what was paid, and a slip for each room she goes to.
4. The printed invoice: every test with its room, what was paid and what is due — and a QR anyone can scan to see that it is real.
5. In the collection room the slip is scanned, and every tube she needs comes up, each with its colour of cap.
6. A barcode label for each tube, printed on the spot — the tube is never mixed up with another patient’s.
7. The lab scans each tube in — or turns one away, with the reason, so the counter can call her back.
8. Analyzers connect over the network or a cable: Sysmex, Mindray, Roche, Abbott. Their values land against the right tube and test.
9. Results go in against the lab’s own ranges. Anything outside them is marked at once — low, high, or critical.
10. The pathologist checks each result before it leaves. Abdul Karim’s potassium is 6.8 — past the lab’s critical limit.
11. Approved and signed, it is raised at once: on top of every screen, until the doctor who must act says they have it.
12. The lab telephones Dr Arif, writes who was told and when, and only then does the alert stand down.
13. The sonologist reports from the centre’s own template, changes only what is different, and signs.
14. At delivery the counter sees what is ready and what is still owed. The report goes once the due is paid.
15. The report, on the centre’s own letterhead: each value against its range, the abnormal ones marked, signed by the doctor who approved it.
16. The centre’s own doctors and their evenings: serials taken at the desk, by phone, or online from the centre’s own page.
17. Reagents and tubes are counted as they are used. What is running low is flagged before it runs out.
18. A purchase order is raised, approved, and the goods received against it — with the supplier’s VAT challan.
19. Every cashier’s drawer is counted at the end of the shift, and a shortfall cannot be hidden — it is written, with the reason.
20. And it is all double-entry accounts underneath: cash, bKash, Nagad and the bank, dues, stock and VAT — always balanced.
21. Staff punch in on the attendance machine; who is late or absent is on screen, and the month becomes the payroll.
22. Reports for every part of the centre: filtered, charted, and downloaded as a real Excel file.
23. And the ones that matter go by email every day, week or month — to the owner, in Bangla or English, with the Excel file attached.
24. Moving from other software? Patients with their history, prices, staff, stock and dues come across from Excel — every row checked first.
25. See it for your centre. Write to [email protected], or start at nirnoyrx.com/centres.