The counter and invoices

Opening a shift, invoicing tests, taking money — cash, card, bKash or split — and squaring up at the end of the day.

In Counter open a shift at your counter, with what is in the drawer.
Find the patient — by name, ID or mobile, or by tapping or scanning their patient card.
Pick the tests or packages; the price and the room follow.
Take what is paid now — one way or several — and make the invoice. Print the room slips and the receipt.
At the end, Close the counter: write what you counted and any difference shows; the money is handed over to the accounts.

A discount or refund above your limit needs a manager’s approval.
A report waits while money is due, until it is paid or a manager allows it.
Card-machine slips are later matched against the bank’s credit — Card machines.
A corporate or insurance panel member’s bill is split between the panel and the patient — Panels.

An invoice never changes once printed. A mistake is put right with a credit note, with the reason.

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