Hospitals and clinics · Corporate and panel patients
The patient pays their share; the company owes the rest — and it is accounted for
The agreed discount is applied by itself, the patient pays only their own share at the counter, and the panel’s share is owed — from the claim to the payment, for outpatients and admitted patients alike.
See it for your hospital — get in touch The whole hospital edition
Corporate and panel patients — step by step
Who does the work at each step, and what the software does. Press a step to stop on it.
- 1 The agreement Accountant or manager A short code, the name (and in Bangla), the kind; the agreed discount, the patient’s share, a credit limit and the days it takes to pay.
- 2 The member Desk or counter The card, policy or employee number; for a dependant, the employee or policy holder; the date the cover runs to.
- 3 The split bill Counter The discount from the agreement, never typed in; the patient pays their share and the panel owes the rest.
- 4 Claim and payment Accounts A claim for a stretch of days in Bangla or English; the cheque or transfer set against the oldest invoices first.
At the counter
The agreed discount and the patient’s share — worked out for them
Choose the patient and their panel, member number and terms show. The bill summary has the total, the panel discount, the net and “Panel pays” — and only the patient’s own share is left due. In the picture: ৳2,200 of tests, ৳1,980 after 10% off; the patient pays 20%, ৳396, and the company owes ৳1,584.
- A panel at its credit limit takes nothing more on account — take its payment first, or bill the patient
- A cover that has run out or been ended is refused
- An admitted patient’s bill is split the same way; deposits pay only the patient’s part
The panel’s account
Each company’s invoices, payments and what it owes — on one page
Any stretch of days: each invoice with the patient, the member number, the total, the panel’s share, paid, written off and still due; the members below, dependants too. “Print the claim” in Bangla or English. “Record a payment” by bank, cheque, cash, bKash or Nagad — set against the oldest invoices first and in the books at once, never more than is owed.
- A part disallowed on the claim is written off with the reason and a manager’s approval; it cannot be undone
- The owner’s dashboard shows what the panels owe; the books carry it as “Due from companies and insurers”
- The report goes once the patient’s own share is paid — no waiting on the panel
Questions
What hospitals ask
What kinds of panel can it keep?
Can the counter change a panel’s discount?
What if the company will not pay part of a claim?
Does a diagnostic centre have panels too?
And more
The hospital’s other departments
See it running at your hospital
Tell us your beds and departments — we will show it to you and quote.

