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Hospitals and clinics · Corporate and panel patients

The patient pays their share; the company owes the rest — and it is accounted for

The agreed discount is applied by itself, the patient pays only their own share at the counter, and the panel’s share is owed — from the claim to the payment, for outpatients and admitted patients alike.

See it for your hospital — get in touch The whole hospital edition

Corporate and panel patients — step by step

Who does the work at each step, and what the software does. Press a step to stop on it.

  1. 1 The agreement Accountant or manager A short code, the name (and in Bangla), the kind; the agreed discount, the patient’s share, a credit limit and the days it takes to pay.
  2. 2 The member Desk or counter The card, policy or employee number; for a dependant, the employee or policy holder; the date the cover runs to.
  3. 3 The split bill Counter The discount from the agreement, never typed in; the patient pays their share and the panel owes the rest.
  4. 4 Claim and payment Accounts A claim for a stretch of days in Bangla or English; the cheque or transfer set against the oldest invoices first.

At the counter

The agreed discount and the patient’s share — worked out for them

Choose the patient and their panel, member number and terms show. The bill summary has the total, the panel discount, the net and “Panel pays” — and only the patient’s own share is left due. In the picture: ৳2,200 of tests, ৳1,980 after 10% off; the patient pays 20%, ৳396, and the company owes ৳1,584.

  • A panel at its credit limit takes nothing more on account — take its payment first, or bill the patient
  • A cover that has run out or been ended is refused
  • An admitted patient’s bill is split the same way; deposits pay only the patient’s part
The agreed discount and the patient’s share — worked out for them

The panel’s account

Each company’s invoices, payments and what it owes — on one page

Any stretch of days: each invoice with the patient, the member number, the total, the panel’s share, paid, written off and still due; the members below, dependants too. “Print the claim” in Bangla or English. “Record a payment” by bank, cheque, cash, bKash or Nagad — set against the oldest invoices first and in the books at once, never more than is owed.

  • A part disallowed on the claim is written off with the reason and a manager’s approval; it cannot be undone
  • The owner’s dashboard shows what the panels owe; the books carry it as “Due from companies and insurers”
  • The report goes once the patient’s own share is paid — no waiting on the panel
Each company’s invoices, payments and what it owes — on one page

Questions

What hospitals ask

What kinds of panel can it keep?
Companies, insurers, government schemes, NGOs or any other agreement — each with its own discount, patient’s share, credit limit and days to pay. A limit of 0 means none.
Can the counter change a panel’s discount?
No. The panel’s discount and the patient’s share come from the agreement, not from the screen. Only someone allowed to keep the panels changes the agreement — the accountant and the manager, to begin with.
What if the company will not pay part of a claim?
What is left on that invoice, or part of it, is written off with the reason; unless the person writing it off may approve it themselves, a manager approves it. The loss is booked as “Panel claims written off”, and shows on the claim.
Does a diagnostic centre have panels too?
Yes. Panels, members, split bills, claims and payments work the same in the diagnostic centre edition; only the inpatient bill is the hospital’s.

See it running at your hospital

Tell us your beds and departments — we will show it to you and quote.