The hospital and clinic · Owners and managers

Duty rosters, levels and overtime

Rosters for doctors and any other role, the rules for what every shift must have, more than one doctor a shift, and duty on a day off as overtime.

The doctors’ roster

On Duty roster, each ward, the cabins of a floor and the emergency room is a post; the shifts are HR’s. Under a post’s Edit, say how many doctors each shift needs (one to five; one unless you say). + Another doctor adds another to any shift.

Fill the week drafts each shift up to its number; nothing is written until you accept.
Every doctor on duty is told of critical results, warning scores and red triage, and sees the post’s patients as their own.

Rosters for other roles

The administrator turns on a roster for nurses, housekeeping or any role: whose it is and who makes it (a nurse in-charge, say). Each post says how many people each shift needs. On a rostered day attendance goes by that shift, and the week prints for staff without the app.

Levels and rules

Beside a roster, Levels and rules: write its levels, the most senior first (a senior staff nurse, a staff nurse).
Under Every shift, write at least how many of each level; add a shift where it differs, such as fewer at night.
Where a post needs its own (the ICU, say), tick This post has its own rule under its Edit.
Each person’s level is given by HR (on the employee form) or the roster’s maker (People and their levels). Nobody given a level counts as the most junior.

A senior may fill a junior’s place, unless the administrator turns that off.
Fill the week fills the senior places first; a shift short of its rule is marked on screen and on paper. Somebody on approved leave does not count.
Taking somebody off a shift that would then fall short is asked about first, and a leave request shows which shifts approving it would leave short.

Overtime duty

HR turns it on under HR → Attendance → Overtime, and chooses how it is made up unless chosen otherwise. Then any roster, the doctors’ included, asks before putting somebody on their weekly day off, a holiday or a second shift the same day, and the shift is marked Overtime.

The same page lists each overtime duty of the month with the hours worked; for each, HR chooses Paid as overtime or A day off in lieu.
Paid: the hours worked go into the month’s payslip as overtime, for whoever’s pay structure has overtime ticked, at the rate in the pay policy.
A day off in lieu: each duty worked adds a day of the Day off in lieu kind of leave, taken like any other leave.
Worked is read from the attendance punches; somebody with no attendance number is taken to have worked once the shift is over, unless the day is marked absent. A day off not worked stays a day off.
Fill the week never puts anybody on their day off or on two shifts in a day: overtime is the roster maker’s choice.

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